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Terms & Conditions

Last Updated: 03/09/2025
 

Welcome to AutoHausen Smart Panelbeaters. By using our website or services, you agree to the following Terms & Conditions.

Please read them carefully before proceeding.

General Information

AutoHausen Smart Panelbeaters ("we," "our," "us") provides auto body repair services, including panel beating, spray painting, dent removal, smart repairs, and accident damage repairs. These Terms govern the use of our website and services.

Use Of Our Website

  • The content on this website is for general information purposes only.

  • We reserve the right to update, change, or remove content without prior notice.

  • You agree not to misuse our website, attempt unauthorized access, or engage in any activity that disrupts its functionality.

Quotes & Estimates

  • Quotes provided online, over the phone, or in person are estimates only and may change after a full inspection of the vehicle.

  • Final pricing will depend on the extent of the damage, materials required, and any additional work agreed upon.

  • Quotes are valid for 30 days unless stated otherwise.

Repairs & Services

  • We aim to complete all repairs within the agreed timeframe, but delays may occur due to unforeseen circumstances (e.g., parts availability, insurance approval).

  • All workmanship is covered by a 24-month warranty, and all paintwork is covered by a 10-year warranty. These warranties do not cover rust, normal wear and tear, accidents after repair, or damage caused by misuse or neglect.

Insurance Claims

  • We assist customers with insurance claims, but approval of repairs depends on the insurer’s policies.

  • Customers remain responsible for any amounts not covered by their insurance provider (e.g., excess payments).

Payment Terms

  • Payment must be made in full upon completion of the repairs, unless otherwise arranged in writing.

  • We accept payment by EFT, Card & Cash.

  • Vehicles may not be released until full payment has been received.

Limitation Of Liability

  • While we take every precaution to care for your vehicle, AutoHausen Smart Panel Beaters is not liable for:

  • Personal items left inside the vehicle.

  • Damage caused by pre-existing faults or unrelated mechanical issues.

  • Delays caused by third parties, suppliers, or insurers.

Intellectual Property

All content on this website, including text, images, and logos, is the property of AutoHausen Smart Panelbeaters and may not be copied, distributed, or reused without our permission.

Governing Law

These Terms & Conditions are governed by the laws of South Africa. Any disputes shall be resolved under the jurisdiction of South African courts.

Contact Us

For any questions regarding these Terms & Conditions, please contact us directly.

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