Privacy Policy

Last Updated: 03/09/2025

At AutoHausen Smart Panelbeaters ("we," "our," "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website or services.

Information We Collect

We may collect the following types of information when you visit our website or contact us:

Personal Information: Name, phone number, email address, and any details you provide when requesting a quote or contacting us.
Vehicle Information: Photos and descriptions of your vehicle if you submit them for a quote.
Technical Information: Your IP address, browser type, and pages visited on our website (for analytics purposes only).

How We Use Your Information

We use your information to:

Respond to your inquiries and provide quotes for our services.
Process insurance claims when applicable.
Improve our website and customer experience.
Send updates or information you’ve requested (if you have given consent).

We do not sell or share your personal information with third parties for marketing purposes.

Sharing Your Information

We may share your information only in the following cases:

With insurance companies if needed to process your repair claim (with your consent).
With service providers who help us run our website and business, but only as necessary to perform their services.
When required by law or to protect our legal rights.

Data Security

We use reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

Your Rights

You have the right to:

Request access to the personal information we hold about you.
Request corrections to any inaccurate information.
Ask us to delete your personal information where applicable by law.

To exercise these rights, please contact us using the details provided on the Contact Page.

Cookies & Analytics

Our website may use cookies to enhance your browsing experience and help us understand website traffic. You can adjust your browser settings to block cookies if you prefer.

Third - Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those websites.

Updates To This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us directly.